Data protection

This privacy policy explains the nature, scope, and purpose of the collection and use of data from visitors and users (hereinafter collectively referred to as "users") by ILOVEYOUHONEY, Am Bergbrunnen 6, 2192 Kettlasbrunn (hereinafter "provider"), as the data controller responsible under data protection laws.

If you have any questions regarding data protection, you can reach us via email at shop@iloveyouhoney.at

Collection of Access Data

The provider collects data on every access to the online service (so-called server log files). Access data includes the name of the retrieved website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address, and the requesting provider. The provider uses the log data only for statistical evaluations for the purpose of operation, security, and optimization of the online service, without assignment to the person of the user or other profiling, in accordance with legal requirements. However, the provider reserves the right to check the log data subsequently if there is a justified suspicion of unlawful use based on concrete evidence.

Collection and Use of Personal Data

Personal data is only collected and used by the provider if permitted by law or if the users consent to the data collection. As a rule, it is recognizable to users which data is being stored when using the service, for example, name, email address, and message when using the order form. The personal data provided for the purpose of ordering goods (such as name, email address, address, payment data) is used by the seller to fulfill and process the contract. This data is treated confidentially, transmitted in encrypted form, and not passed on to third parties who are not involved in the ordering, delivery, and payment process. When contacting the provider (via contact form or email), the user's details are stored for the purpose of processing the inquiry as well as for the event that follow-up questions arise. The provider has taken organizational, contractual, and technical security measures to ensure that the provisions of data protection laws are complied with and that accidental or intentional manipulation, loss, destruction, or access by unauthorized persons is prevented.

Data Transfer to Third Parties

User data is only passed on to third parties if this is permitted by law or if a user has consented to the transfer. This is the case, for example, if the transfer of data serves to fulfill contractual obligations to the user and the postal address is handed over to a shipping company after a shop order. Or if the data is requested by competent authorities such as law enforcement agencies. The users' personal data is in no way sold or passed on to third parties for advertising purposes or for the purpose of creating user profiles.

Cookies

The provider uses "cookies" as part of its online service. Cookies are small files that are stored on the user's computer and can save information for providers. Temporary cookies are deleted after the browser is closed; permanent cookies remain for a specified period and can make the stored information available when the online service is called up again. Cookies are used on the one hand to facilitate the use of the service. For example, a cookie stores the shopping cart status of a user. The user can influence the use of cookies. Most browsers have an option that restricts or completely prevents the storage of cookies. The provider strives to design the online service so that the use of cookies is not necessary. However, it is pointed out that the use and in particular the ease of use are restricted without cookies.

Newsletter Information Dispatch

Emails with promotional information about the provider and its services are only sent with the express consent of the users. Users can object to receiving the newsletter at any time. An option to object can be found, among other places, in every email. Before the newsletter is sent, the email owner will receive a confirmation email in which they must confirm the newsletter subscription. Unconfirmed registrations are automatically deleted within four weeks at the latest. Information that is not of a promotional nature includes messages as part of the contractual relationship with the user. This includes the sending of technical information, information on payment processing, inquiries regarding orders, and similar messages.
Users can subsequently request to be unsubscribed from the notification list by email using the contact options provided above. As part of the registration process, the provider stores the time of registration and confirmation as well as the user's IP address. The provider is legally obliged to log the registrations in order to be able to prove a proper registration.

Google Analytics

The provider uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on the user's computer and allow an analysis of your use of the website. The information generated by the cookie about the use of this website by the users is generally transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, the user's IP address will, however, be truncated beforehand by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users, to compile reports on website activity, and to provide other services related to website use and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; however, the provider points out to the users that in this case, they may not be able to use all functions of this website to their full extent. Furthermore, users can prevent the collection of the data generated by the cookie and related to their use of the website (including their IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Withdrawal, Changes, Corrections, and Updates

The user has the right to receive information free of charge about the personal data stored about him/her by the provider upon request. Contact details can be found in the provider's legal notice. In addition, the user has the right to correct incorrect data, block and delete his/her personal data, provided that no legal retention obligation prevents this.

Changes to the Privacy Policy

The provider reserves the right to change the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing.